Clinician-Patient Communication Course
The Clinician Patient Communication workshop is a one day course designed to
improve communication. The workshop employs the Institute for Healthcare
Communication material, exercises and workbook. The materials have been
successfully taught and employed throughout the country.
The Institute for Healthcare Communication gives the following description
of the course:
Overview: Until recently medical training paid little attention to the
development of communication skills. The relationship of communication skills
to important outcomes was not well known. Improved diagnostic accuracy, greater
involvement of the patient in decision making and increased likelihood of
adherence to therapeutic regimens are all outcomes of using effective
communication strategies. Additional benefits are an increase in patient and
clinician satisfaction and a reduced likelihood of malpractice litigation.
Clinicians may not have learned effective techniques to achieve these outcomes
during their medical training. Some of the techniques may have been developed
since the clinician was trained. The challenge is to introduce the techniques
to clinicians and develop their skills in using the techniques in a brief
period of time.
Program Description: "Clinician-Patient Communication to Enhance Health
Outcomes" is offered as a full day workshop for groups with six to thirty
participants. The workshop is a fast paced interactive program designed to
provide participants with opportunities to practice skills and techniques, not
simply hear about them. Instead of listening to didactic presentations,
participants work individually and in teams to analyze videotaped re-enactments
of actual cases, reach agreement on what was and was not effective in the
cases, and then create responses that would be more effective. In the last
activity, participants work together to develop approaches to patients they are
currently working with. Finally, participants are asked to choose one or two
techniques that they can immediately use in their practice settings.
|Course Start||Course Status
|May 4, 2019||OPEN
|July 20, 2019||OPEN
|October 19, 2019||OPEN
for the Physician-Patient Communication Course (in PDF format)
Brochure for the
Physician-Patient Communication Course (in PDF format) for viewing or printing.
Inquiry form to request more information.
Note: please review the cancellation policy
for this course.
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